Delivery Information
At Decor Vista, we understand that receiving your carefully selected home decor items in a timely and secure manner is just as important as the selection process itself. Our delivery services are designed to bring our exceptional products right to your doorstep, no matter where you are. We are committed to ensuring a smooth and reliable delivery experience, so you can focus on transforming your living spaces with ease and confidence.
Shipping Options
We offer two convenient shipping methods to suit your needs, whether you’re looking for speed or affordability. All orders are processed within 1-2 business days after payment confirmation. Please note that we ship globally, excluding Asia and some remote areas due to logistical constraints.
Standard Shipping
For those who prefer faster delivery, our Standard Shipping option is ideal. We partner with trusted carriers like DHL or FedEx to ensure your items arrive safely and efficiently. With this option, your order will be delivered within 10-15 days after shipping. The cost for Standard Shipping is $12.95, regardless of your location (within our service areas). This method is perfect when you’re eager to start decorating and want to minimize wait times.
Free Shipping
If you’re working within a budget but still want quality delivery, our Free Shipping option has you covered. For orders over $50, we offer complimentary shipping via EMS. This economical choice ensures your products arrive within 15-25 days after shipping. It’s our way of making beautiful home decor accessible to everyone, without compromising on service. Please note that orders below $50 do not qualify for free shipping and will default to Standard Shipping with the applicable fee.
Order Processing and Tracking
Once you place an order, our team works diligently to prepare your items for shipment. The 1-2 business day processing time allows us to carefully pack your rugs, wall art, artificial plants, and other decor pieces to prevent damage during transit. After your order ships, you will receive a confirmation email with a tracking number. This lets you monitor your package’s journey in real-time, so you’ll know exactly when to expect its arrival. If you have any questions about your order status, feel free to reach out to our customer service team at [email protected].
Delivery Areas and Limitations
Decor Vista is proud to serve customers worldwide, bringing style and comfort to homes across the globe. However, we currently do not ship to Asia and a few remote areas due to delivery challenges and customs regulations. If you’re unsure whether we deliver to your location, please check our website or contact us before placing your order. We continuously evaluate our shipping networks to expand our reach and better serve our valued customers.
What to Expect Upon Delivery
When your order arrives, it will be securely packaged to protect the quality of our products. From durable accent rugs to delicate decorative objects, every item is handled with care. Upon receipt, we recommend inspecting your package for any visible damage. If you notice any issues, please contact us within 48 hours of delivery, and we’ll gladly assist you. Our goal is to ensure that your Decor Vista experience—from browsing to unboxing—is seamless and enjoyable.
Need More Assistance?
We’re here to help! If you have any questions about delivery times, shipping costs, or order tracking, don’t hesitate to email us at [email protected]. Our friendly customer service team is available to provide support and ensure your delivery meets your expectations. Thank you for choosing Decor Vista to help you create spaces that tell your story. We look forward to delivering beauty and comfort to your home!