Privacy Policy

At Decor Vista, we believe that creating your dream home should be as secure as it is beautiful. Your privacy is of utmost importance to us, and we are committed to protecting your personal information with the same care and attention to detail that we put into our home decor products.

1. Information We Collect

To provide you with our exceptional home decor shopping experience, we collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, and phone number when you place an order or create an account
• Payment Information: Credit card details (processed securely through our payment gateways) or PayPal account information
• Browsing Information: Products you view, add to cart, or wishlist on our website
• Technical Information: IP address, browser type, device information, and browsing patterns
• Communication Records: Correspondence with our customer service team

2. How We Use Your Information

We use your information to enhance your shopping experience and provide our services:

• Process your orders for accent rugs, wall art, candles, and other home decor items
• Provide customer support and respond to your inquiries
• Send order confirmations, shipping updates, and delivery notifications
• Personalize your shopping experience with product recommendations
• Improve our website, product offerings, and customer service
• Send marketing communications (only with your consent)
• Prevent fraud and ensure the security of our platform

3. Data Sharing and Disclosure

We value your trust and only share your information when necessary:

• Service Providers: We work with trusted partners for payment processing (Visa, MasterCard, JCB, PayPal), shipping, and website analytics
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new owners
• International Transfers: As we serve customers globally (excluding Asia and some remote areas), your data may be processed in different countries with adequate privacy protections

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is our priority, just like the security of your payments:

• All data is stored on secure servers with limited access
• Payment information is encrypted and processed through PCI-compliant gateways
• We implement industry-standard security measures including SSL encryption
• Regular security assessments and monitoring protect against unauthorized access
• We retain your personal information only as long as necessary for business purposes or as required by law

5. Your Rights and Choices

You have control over your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct your personal information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a machine-readable format
• Restriction: Request limitations on how we process your data

To exercise these rights, please contact us using the information below.

6. Cookies and Tracking Technologies

Like most e-commerce websites, we use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for basic website functionality and secure checkout
• Performance Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to show relevant advertisements (with your consent)

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your shopping experience.

7. Children’s Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

9. Contact Us

Thank you for trusting Decor Vista with your home decor needs and your personal information. We’re committed to protecting your privacy while helping you create the beautiful home you deserve.